Delivery is free worldwide, with specific timelines for different regions:

• United Kingdom (2-3 working days)
• Europe (3-5 working days)
• Rest of the World (3-5 working days)

For countries not listed, please reach out to us for shipping arrangements.

Our goal is to process all orders within a 24-hour window. However, there may be some exceptions that require up to 48 hours. Rest assured, we work diligently to ensure your Persian rug is on its way to you as quickly as possible.

We dispatch orders from Monday to Friday, between 9 AM and 6 PM. If you need your order shipped to an alternate address, please inform us directly to accommodate your request.

Yes, we offer complimentary global shipping. Whether you're in the UK, Europe, or anywhere else around the world, we ensure your rug reaches you without any additional shipping costs.

While we strive to meet all delivery timelines, external factors such as carrier delays may impact your shipment. We will keep you informed of any delays and work tirelessly to get your order to you as soon as possible.

Yes, to ensure the safe delivery of your Persian rug, we require a courier's signature upon receipt. This step is crucial for verifying that your item has been delivered securely.

Due to specific US sanctions, we regret to inform that we cannot ship Persian rugs to the United States at this time. For all other global destinations, shipping is available and free of charge.

Customers outside the EU may be liable for local customs fees. We handle taxes for orders within the EU, so there's no additional worry on your part.

A valid contact number is crucial for arranging the delivery of your order. Your privacy is important to us; your contact information will only be used for delivery-related purposes, unless you specify otherwise.

Once your order is dispatched, you will receive an email confirmation with a tracking number. This allows you to monitor the progress of your delivery for peace of mind.

For any questions or additional assistance, please do not hesitate to contact us at info@thepersianrugstore.com. Our customer service team is dedicated to ensuring a smooth and enjoyable experience with your delivery.